Warranty Policy
You are the owner or authorized agent of the owner of new Arisun Light Truck Radial or radial medium TBR tires. Your tires bear Department of Transportation (DOT) prescribed tire identification numbers and are not branded “NA” (Not Adjustable) or buffed. Your Arisun TBR tires have been used only on the vehicle on which they were originally installed according to the vehicle manufacturers or Arisun's manufacturer recommendations.
WHAT IS COVERED AND HOW LONG:
Zhongce Rubber Group Co., Ltd. (ZC RUBBER) warrants to the original purchaser that every new radial truck tire bearing the brand of “Arisun” will be free from defects in materials and workmanship. This warranty is limited to SIX (6) years from the original date of manufacture effective for tires produced after July 1, 2020 (DOT Code 2620). The warranty for the selected patterns of AS600+ and AZ692 is limited to SEVEN (7) years from the date of manufacture.
50% FREE REPLACEMENT WARRANTY:
Any tire adjusted utilizing this limited free replacement warranty will be replaced at no charge if the tire fails during the first 50% of original tread depth(calculated by subtracting one-half (½) the difference between the original new tire tread depth and 2/32" from the original new tire tread depth), due to defect in materials and/or workmanship.
This warranty is limited to the respective usable original tread depth, which is the original tread depth reduced by the Tread Wearing Index (TWI) depth.
This limited warranty is applicable only in the United States and Canada and any tire used or equipped on a vehicle registered or operated outside the U.S. and Canada are not covered by this warranty.
WHAT IS NOT COVERED:
Irregular wear or tire damage due to:
- Road Hazards (i.e. punctures, snags, cuts, impact breaks, etc.).
- Wreck, collision, or fire.
- Improper inflation, overloading, high speed spinup, misapplication, misuse, negligence, racing, chain damage, or improper mounting or dismounting.
- Mechanical condition of the vehicle.
- Ride disturbance after the first 2/32" treadwear or due to damaged wheels or any vehicle condition.
- Any tire intentionally altered after leaving a factory producing the brand of “Arisun” tires to change its appearance(example: white inlay on a black tire.
- Tires with weather cracking which were purchased more than six (6) years prior to presentation for adjustment. If you have no proof of purchase date, tires manufactured six (6) or more years prior to presentation are not covered.
- Tire branded or marked “Non-Adjustable (N/A) or “Blemished” (Blem), or previously adjusted.
- Willful abuse.
- Claims for ozone or weather cracks during original tread life on tires more than 3 years from date of manufacture.
- Mechanical defects (such as brakes, shocks, worn steering and/or suspension parts, rim, etc.
Failure, damage or irregular wear due to:
- Accident or vandalism, improper misalignment, wheel imbalance, faulty shocks or brakes.
- Misapplication of tire, use of improper rim and/or improper inner tube.
- Alteration of the tire or addition of alien material or transfer from one vehicle to another.
- TBR tire failed due to faulty retreading or material.
- Cost of mounting and balancing service except as noted above.
- With the serial number buffed or cut.
- With remaining tread in any groove equal or less than TWI depth.
- With a ride complaint that occurs after the first 2/32nds of tread wear.
- Loss of time or use, loss of use of vehicle, inconvenience, or any incidental or consequential damages.
- Material added to a tire after leaving a factory producing the brand of “Arisun” tires: (example: tire fillers, sealants, or balancing substances). If the added material is the cause of the tire being removed from service, the tire will not be adjusted.
Arisun
Arisun is a brand under Zhongce Rubber Group Co., Ltd. (ZC Rubber), ranks among the world's top 10 largest tire manufacturers, with four subsidiaries ZC Europe, ZC America, ZC Brazil and ZC Thailand to expand the global market step by step. Arisun is 100% manufactured in Thailand