Warranty Policy
This limited warranty applies to the original purchaser of any new tire manufactured by HANKOOK Tire and Technology bearing Department of Transportation prescribed tire identification numbers. Eligible tires shall be used on the vehicle on which they were originally installed according to the vehicle manufacturer’s or Hankook’s recommendation. This warranty applies if all following qualification requirements are met:
- The tire was purchased after January 1, 2023.
- The tire is a size, load rating and speed rating equal to or greater than that recommended by the vehicle manufacturer.
- The tire has not become unserviceable due to a condition listed under WHAT IS NOT COVERED.
- The tire is 6 years from the date of manufacture or 6 years from the date of purchase, whichever benefits the customer.
This limited warranty DOES NOT APPLY to tires which are being serviced under the following conditions:
- Willful Abuse / Collision / Wreck / Fire. C. Continued use while flat or severe under/over inflation.
- Road Hazards including without limitation, puncture, cut, impact break, stone drill, bruise, bulge, snag, collision.
- Premature / irregular wear due to vehicle mechanical reason and/or improper maintenance
- Conditions resulting from without limitation, improper mounting/demounting, under inflation, improper tire size, improper repair, defect in vehicle, abuse, improper storage, modifications/alterations.
- Cosmetic ozone or weather cracking
- Ozone or weather cracking on tires over 4 years old from the date of manufacture.
- Ride disturbance complaints after 2/32nds tread wear or 1 year from date of purchase, whichever occurs first.
- With tread depth of 2/32nds or less remaining depth.
- With the serial number cut or buffed.
- Racing & off road use and Misapplication.
- Loss of time or use, inconvenience or any incidental or consequential damage.
- Used in commercial service, excluding light truck (LT) tires.
Laufenn
Launched in 2015 on the European market, Laufenn is a new tyre brand born in pursuit of simplicity, dedicated to providing reliable performance and an appealing driving experience. Emphasis on fundamentals and essential functionality of tyres, Laufenn offers customers with a full line-up of practical products that match a variety of lifestyle needs, including radial tyres for passenger cars, SUV’s and light trucks for summer and winter conditions. As a new brand of Hankook Tire, Laufenn delivers reliable quality and service from R&D and production as well as a focused customer service providing a comprehensive warranty under the direction of a major corporation.