brand-banner

     YOU DESERVE THE ULTIMATE PROTECTION WITH

GULONG.PH 1-YEAR UNCONDITIONAL WARRANTY

The Gulong.ph Guarantee is an unconditional warranty on all types of tire damage, regardless of the cause. This warranty is applicable on selected brands purchased from the Gulong.ph website and official Facebook page, provided they are used under normal driving conditions. The warranty is valid only for tires installed by an authorized Installation Partner (IP) of Gulong.ph.

WARRANTY PERIOD

This warranty is valid one (1) year from the date of tire installation.

     terms and Conditions for gulong.ph guarantee Claims

  • Eligibility
    • The warranty is available exclusively to the original purchaser of the tire.
    • Proof of purchase or warranty receipt is required for all warranty claims.
    • The warranty period is counted from the purchase date on the original invoice, even if a tire is replaced under this warranty.
  • Tire Subscription
    • To be eligible for coverage, customers must register their tire within thirty (30) days after installation using the Gulong.ph Warranty Registration Form provided by the Gulong.ph.
  • Inspection
    • Customers are required to bring the damaged tire to the Gulong.ph Main Office at 1166 Pasong Tamo Cor. Estrella St., Barangay San Antonio, Makati City for a technical assessment and inspection.
  • Replacement Process
    • In-Stock Tires:If the tire is in stock, it will be replaced with a new tire of the same brand, pattern, and size as indicated in the original invoice.
    • Out of Stock or Phased Out Tires:If the tire is no longer available, Gulong.ph reserves the right to replace it with a comparable tire. If the price of the comparable tire is higher than the original tire, the customer is responsible for paying the price difference, based on the current selling price.
  • Exclusion
    • Tires that have been installed by service providers that are not affiliated with Gulong.ph's authorized Installation Partners.

     limitation

  • Gulong.ph reserves the right to inspect the tire and confirm the damages before issuing a replacement.
  • This warranty covers the replacement of the tire only and does not include any additional costs such as, but not limited to, mounting, balancing, alignment, or transportation.
  • Gulong.ph will not be liable for any direct, incidental, or consequential damages arising from the use or inability to use the tire.
  • The warranty claim is limited to changing the damaged tire to a new equivalent tire only and cannot be converted or compensated with cash or any discount.
  • The warranty allows one replacement per tire purchase.
  • All tires covered under this warranty are pro-rated based on their remaining tread depth.

     frequently asked questions

The Gulong.ph Guarantee is our exclusive warranty program that provides coverage for your tires against all types of damage for one (1) year from the purchase date. This guarantee ensures that customers receive a free replacement for any damaged tire

After your tire installation, you will receive an email with instructions on how to register your tires for the Gulong.ph Guarantee. Follow these steps:
  • Open your Email - Check your inbox for the registration details.
  • Fill Out the Registration Form - Complete the form and fill out the required details.
  • Receive Confirmation - Once verified, you will receive a confirmation email that your tires are now covered under the Gulong.ph Guarantee.

Reminder: Register your tire within thirty (30) days after installation to be eligible for the Gulong.ph Guarantee.

Note: Only installed and on selected tire brands are covered by the Gulong.ph Guarantee. Please check the eligibility of your tire brand before registration.

You can track your warranty by clicking this [link of warranty tracker]. Just input your E-mail Address and Order ID.

If your tire gets damaged and you need to file a claim, follow these steps:
  • Complete Warranty Claim Form - Fill out the warranty claim form by access it through [GG Claim link].
  • Verification Process - Our team will review your claim and will get in touch with you within 15 business days.
  • Bring the Damaged Tire - Visit the Gulong.ph Main Office for technical assessment and inspection.
  • Get a Replacement - Once the damaged tire is inspected, you will receive a new equivalent tire.

While the Manufacturer's Warranty covers defects due to production issues, the Gulong.ph Guarantee offers broader protection, including accidental damages.
FEATURE GULONG.PH GUARANTEE MANUFACTURER'S WARRANTY
Coverage All types of tire damage Manufacturing defect only
Duration 1 year Varies by brand
Claim Process Inspection at Gulong.ph Main Office Through manufacturer's process
Replacement New equivalent tire Subject to brand policy
ENJOY GULONG.PH GUARANTEE WITH

Cookies And Privacy

This website uses cookies to enhance your user experience. You can find detailed information by reading our Cookies Policy.